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Frequently Asked Questions About Booking.com
Booking.com connects travelers with a vast selection of accommodations worldwide. Established in 996, their mission is to empower and inspire people to explore and experience the world. Through investments in digital technology, they
Frequently Asked Questions About Booking.com
Booking.com connects travelers with a vast selection of accommodations worldwide. Established in 1996, their mission is to empower and inspire people to explore and experience the world. Through investments in digital technology, booking.com make it easier for travelers to find accommodations that suit their needs, preferences, and budget, whether it’s vacation homes, luxury resorts, or unique stays like treehouses and igloos.
What makes Booking.com unique
At Booking.com, booking offer a diverse range of accommodations to meet every traveler’s preferences and needs. their competitive rates ensure excellent value for money, and with instant confirmation and no reservation fees, booking with us is seamless and hassle-free.
What types of accommodations are available?
Booking.com offers a wide range of accommodations, including vacation rentals, apartments, resorts, villas, hostels, and bed and breakfasts.
What’s included in the Booking.com price?
The room price includes all amenities listed on the property page. You can find details about what’s included by clicking on the room name and checking the « Conditions » section for information on taxes or breakfast.
Are taxes included in the price?
Tax inclusion depends on the property and local tax policies. Any additional taxes will be clearly indicated in the booking price details.
Do you charge full price for children?
Fees for children are not included in the reservation price and can be found under Hotel Policies. If you require an extra bed or crib, please specify this in « Special Requests » or contact the property directly.
What payment methods do you accept?
they accept various payment methods, including Diners Club, Discover, Visa, MasterCard, American Express, UnionPay Credit Card, and JCB.
Who charges my credit card for the reservation?
Some properties may require prepayment, which is typically done to verify your credit card. The amount and timing of charges vary by property, so we recommend contacting them directly for details.
Do you charge reservation fees?
No, Booking.com does not charge reservation fees. Any additional taxes or charges are determined by the property and local tax regulations.
Can I change my reservation details?
Yes, you can modify your booking details, subject to the property’s policies. Changes may include dates, guest details, room type, and special requests.
Do I need to provide credit card details when booking?
Yes, properties require credit card details to confirm reservations. Pre-authorization may occur to verify the card’s validity and funds availability, with the hold being temporary.
Do you indicate if hotels allow pets?
Yes, pet policies are displayed on each hotel’s page under Hotel Policies.
Can I cancel my reservation?
Yes, free cancellation bookings incur no fees. Non-refundable bookings may have cancellation fees determined by the property and detailed in the cancellation policy.
Can I change dates for a non-refundable booking?
No, non-refundable bookings cannot be changed. If canceled, you may be subject to cancellation fees determined by the property.
How can I contact customer service?
You can reach Booking.com customer service via email at customer.service@booking.com or by phone for English, Spanish, and international support. Additionally, visit our customer service help page on booking contact page.
make it easier for travelers to find accommodations that suit their needs, preferences, and budget, whether it’s vacation homes, luxury resorts, or unique stays like treehouses and igloos.
What makes Booking.com unique?
At Booking.com, They offer a diverse range of accommodations to meet every traveler’s preferences and needs. their competitive rates ensure excellent value for money, and with instant confirmation and no reservation fees, booking with us is seamless and hassle-free.
What types of accommodations are available?
Booking.com offers a wide range of accommodations, including vacation rentals, apartments, resorts, villas, hostels, and bed and breakfasts.
What’s included in the Booking.com price?
The room price includes all amenities listed on the property page. You can find details about what’s included by clicking on the room name and checking the « Conditions » section for information on taxes or breakfast.
Are taxes included in the price?
Tax inclusion depends on the property and local tax policies. Any additional taxes will be clearly indicated in the booking price details.
Do you charge full price for children?
Fees for children are not included in the reservation price and can be found under Hotel Policies. If you require an extra bed or crib, please specify this in « Special Requests » or contact the property directly.
What payment methods do you accept?
We accept various payment methods, including Diners Club, Discover, Visa, MasterCard, American Express, UnionPay Credit Card, and JCB.
Who charges my credit card for the reservation?
Some properties may require prepayment, which is typically done to verify your credit card. The amount and timing of charges vary by property, so we recommend contacting them directly for details.
Do you charge reservation fees?
No, Booking.com does not charge reservation fees. Any additional taxes or charges are determined by the property and local tax regulations.
Can I change my reservation details?
Yes, you can modify your booking details, subject to the property’s policies. Changes may include dates, guest details, room type, and special requests.
Do I need to provide credit card details when booking?
Yes, properties require credit card details to confirm reservations. Pre-authorization may occur to verify the card’s validity and funds availability, with the hold being temporary.
Do you indicate if hotels allow pets?
Yes, pet policies are displayed on each hotel’s page under Hotel Policies.
Can I cancel my reservation?
Yes, free cancellation bookings incur no fees. Non-refundable bookings may have cancellation fees determined by the property and detailed in the cancellation policy.
Can I change dates for a non-refundable booking?
No, non-refundable bookings cannot be changed. If canceled, you may be subject to cancellation fees determined by the property.
How can I contact customer service?
You can reach Booking.com customer service via email at customer.service@booking.com or by phone for English, Spanish, and international support. Additionally, visit their customer service help page on booking website.
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